Privacy Policy

1. Who this policy covers

This Privacy Policy applies to Royal Caribbean Best Cruise Deals, an independently owned and operated Cruise Planners travel agency, and to information submitted through this website, our quote form, chat, telephone and other communications. References to “we,” “us” and “our” include your independent Cruise Planners Travel Advisor and, where applicable, CP Franchising, LLC and Vecto Technology LLC.

Cruise Planners maintains a broader corporate privacy notice that also applies when your information is processed within Cruise Planners systems. This page summarizes and adapts that notice for this website.

2. Information we collect

Depending on how you interact with us, we may collect:

• Your name, telephone number, email address, mailing address and preferred contact method.
• Quote and trip-planning details, including destinations, sailing dates, departure ports, ships, cabin preferences, party size and budget.
• Booking and traveler information needed to arrange travel, which may include birth dates, citizenship, passport or identification details, loyalty numbers, emergency contacts and payment details.
• Special requests such as accessibility, medical, allergy or dietary information when you choose to provide it.
• Your marketing preferences and records of communications with us.
• Technical and usage information such as device, browser, IP address, pages visited, referring website, clicks and interactions with our website, emails, forms or chat.

If someone contacts us or books travel on behalf of another traveler, we understand that person to be authorized to provide the traveler’s information and receive relevant notices on the traveler’s behalf.

3. How we use information

We may use personal information to:

• Respond to questions and prepare personalized cruise quotes.
• Compare sailings, rates, promotions, cabins and eligible discounts.
• Create, manage and service travel reservations before, during and after a trip.
• Process authorized payments and provide booking confirmations, reminders and updates.
• Maintain customer records and personalize service based on travel preferences.
• Send marketing communications when permitted and measure engagement with those communications.
• Operate, secure, troubleshoot and improve our website and services.
• Prevent fraud, maintain business records and comply with legal obligations.

4. When information is shared

We share personal information only when reasonably necessary to provide requested services, operate our business or comply with law. Recipients may include Cruise Planners, cruise lines, airlines, hotels, tour operators, transportation companies, travel insurers, payment processors and other travel suppliers.

We may also use service providers for customer relationship management, forms, chat, communications, website hosting, analytics, security, accounting and professional services. Our HighLevel form and chat tools process information you submit so we can respond to your request. Suppliers and service providers may maintain their own privacy policies and may process information in the United States or other countries.

Information may also be disclosed to government authorities, courts or law enforcement when required by applicable law, or in connection with a business transfer or change in ownership.

5. Marketing choices

With your consent or where otherwise permitted, we may contact you about travel offers, cruise promotions and related services. You may unsubscribe through the link in a marketing email, reply STOP to applicable marketing text messages or contact us. Opting out of marketing does not prevent communications needed to respond to an inquiry or service an existing booking.

6. Cookies and similar technologies

Our website and third-party tools may use cookies, pixels and similar technologies that are necessary for site operation, remember preferences, support forms and chat, understand website use, measure marketing performance and help protect against fraud or abuse. You can manage cookies through your browser and, where presented, the applicable consent controls. Blocking some cookies may limit certain website features.

7. Data security and retention

We use reasonable administrative, technical and organizational safeguards designed to protect personal information. No website, transmission or storage system can be guaranteed completely secure. Payment-card information used for a travel purchase is handled through authorized payment systems and providers.

We retain personal information only as long as reasonably necessary to provide services, maintain booking and business records, resolve disputes, enforce agreements and satisfy legal, tax, accounting and regulatory requirements.

8. Children

This website is intended for adults planning travel. We do not knowingly solicit personal information directly from children. Information about a minor traveler should be provided by a parent, legal guardian or authorized adult as needed for a travel quote or reservation.

9. Your privacy rights

Depending on where you live, you may have the right to request access to, correction of, deletion of or a portable copy of personal information; object to or restrict certain processing; withdraw consent; or opt out of profiling and direct marketing. We will not discriminate against you for exercising an applicable privacy right. We may need to verify your identity before completing a request, and legal exceptions may apply.

California residents may have additional rights under California privacy law, including rights to know, access, correct and delete certain personal information and to receive information about categories of data, sources, purposes and recipients. Residents of the European Economic Area may also have rights relating to processing restrictions, objections, transfers and complaints to a supervisory authority.

10. Third-party websites

Our website links to websites and tools operated by Royal Caribbean, Cruise Planners and other third parties. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.

11. Changes to this policy

We may update this Privacy Policy as our services, technology or legal obligations change. The current version will be posted on this page with its latest revision date.

12. Contact us or submit a privacy request

For questions about information submitted directly through this website, call 728-300-8720. For formal Cruise Planners privacy requests or complaints, contact:

You may also review the complete Cruise Planners Privacy Notice and its privacy-rights request information.